Self-Service - Reset Your BYUH Password

If you are having trouble logging into BYUH resources, your password may need to be reset and/or synchronized.

To do so, please go to

Enter your BYUH Login ID NOT your Student/Employee number then click submit.

If you have set up your account properly, you will then be prompted to answer your security questions.

(If you don't have security questions set up, please request a reset token here

Now you'll be prompted to create your new password. Your password must meet the following criteria:

Your new password:
Must be 10 to 15 characters in length
Must contain at least 1 uppercase and 1 lowercase letter
Must contain at least 1 number
Must NOT begin with a number
Must NOT contain your username, first or last names

For tips on creating a strong password, visit this site <--click here

Be sure to click Submit

If you have problems or you are asked for your BYUH NetID again, submit a request for help or call (808)675-3921 for help)

You should now be able to log into:


BYU-Hawaii Office of IT
Call Center & Help Desk
Location: JFS148
Phone: (808)675-3921



Article ID: 7987
Wed 7/29/15 2:35 PM
Fri 8/14/20 10:34 AM