Safe Email Practices

1. Protect Your Password

1. Never Share Your Password:

   • Do not share your password with anyone under any circumstances.

2. Create a Strong Password:

   • Use a password that is:
     • 12-15 characters long.
     • Includes uppercase and lowercase letters, numbers, and symbols.

3. Use Unique Passwords for Different Accounts:

   • Avoid reusing passwords across multiple accounts (e.g., bank, online shopping, etc.).

4. Enable Two-Tier Authentication (if available):

   • This adds an extra layer of security by requiring a second form of authentication.

2. Maintain Email Security

1. Lock Your Computer:

   • Always lock your computer if you step away to prevent unauthorized access.

2. Log Out Completely:

   • Fully log out of web-based email accounts when finished using them.

3. Use Separate Accounts:

   • Keep a separate email account for personal use to prevent cross-contamination with your work or official account.

3. Handle Emails Cautiously

1. Avoid Clicking on Suspicious Links or Attachments:

   • Do not open links or attachments from unknown senders.
   • If something looks suspicious, contact the OIT Security Coordinator for advice.

2. Verify Known Senders:

   • If an email from a known sender looks unusual, verify with the sender before interacting with the email.

3. Use 'Throwaway' Email Accounts for Non-Critical Sites:

   • When registering on websites or posting online, use an email you don't mind deleting if necessary.

4. Security Best Practices

1. Keep Software Updated:

   • Regularly update your operating system, browser, and antivirus software to prevent vulnerabilities.

2. Do Not Share Sensitive Information:

   • Never share sensitive data like credit card numbers or Social Security numbers via email.

3. Use Secure Internet Connections:

   • Avoid using public Wi-Fi when accessing your email; instead, use a secure connection.

4. Backup Your Emails:

   • Regularly back up or archive your emails to ensure you have access in case of an incident.

5. What to Do If Your Account Is Compromised

1. Reset Your Password:

   • Immediately reset your password if you suspect your account has been compromised. Always choose a new password, not one you’ve used before.

2. Password Reset Link:

   • To reset your password, visit Password Reset.

3. Support Resources:

   • For assistance, refer to the article “Self-Service - Reset Your BYUH Password” or call the Call Center & Help Desk at 808-675-3921.