My Favorite Services (60)

NOT for Housing Office

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This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

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Tell us how we are doing

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Quick Ticket
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Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website

Favorited on Mon 1/1/01 12:00 AM

Request a new printer

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Report a security camera issue, or request the Genetic client.

Favorited on Mon 1/1/01 12:00 AM

Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.

Favorited on Mon 1/1/01 12:00 AM

Request help with Pharos:
-problems printing
-need to add print credit

Favorited on Mon 1/1/01 12:00 AM

Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hprod.byuh.edu

If that does not work, there are more widespread problems and EIS should be contacted immediately.

Favorited on Mon 1/1/01 12:00 AM

Use this option to report a problem or request help with connecting to the network.

Favorited on Mon 1/1/01 12:00 AM

Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.

Favorited on Mon 1/1/01 12:00 AM

Use this option to report problems with your IP Phone.

Favorited on Mon 1/1/01 12:00 AM

Use this option if you are able to log in and you
-see your name or NetID as logged in
-are unable to see necessary views
-get and error message when you try to complete a task
-have tried other browsers with the same result

Favorited on Mon 1/1/01 12:00 AM

Use this option to request a new office phone, have one moved, or removed.

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Use this option to submit a request to have a telephone directory listing added or updated.

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Use this option to request an office extension Voicemail PIN reset.

Favorited on Mon 1/1/01 12:00 AM

AMPLIFI Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...

Favorited on Mon 1/1/01 12:00 AM

Complete this request for access to use Domo in your department.
Complete this request for access to use Domo in your department.
All requests will be reviewed by the Data Governance Group (DGG). DGG meets weekly and may require additional information from you to complete this request. In addition training may be required for the use of DOMO. All data used in DOMO is for university purposes ONLY and can not be used in any publications unless authorized to do so by BYUH Institutional Research.

Favorited on Mon 1/1/01 12:00 AM

Request access to HR Workday

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Complete this request for access to Jotform in your department.

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Request access to Peoplesoft Student Admin

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Request access to Workday Financials (Department Budget, Purchasing & Travel)

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