My Favorite Services (55)
This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.
Before submitting a request here, please go to https://login.byuh.edu to reset your password. Remember, your BYUHID is your username/login while your StudentID is your 7-digit Student number.
Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website
Report a security camera issue, or request the Genetic client.
Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages
You may also call the HelpDesk at (808)675-3921 for assistance.
Request help with Pharos:
-problems printing
-need to add print credit
Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hprod.byuh.edu
If that does not work, there are more widespread problems and EIS should be contacted immediately.
Use this option to report a problem or request help with connecting to the network.
Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.
Use this option to report problems with your IP Phone.
Use this option to report a problem with your office printer if you are located in one the following location Office Printer Problem - LSB, CAC, Old Gym, & HGB
- Office printer issue - NON-Canon Printer
- Printer Errors
- Paperjams
- Toner installations
- New Printer Installations
Use this option if you are able to log in and you
-see your name or NetID as logged in
-are unable to see necessary views
-get and error message when you try to complete a task
-have tried other browsers with the same result
Use this option to request a new office phone, have one moved, or removed.
Use this option to submit a request to have a telephone directory listing added or updated.
Use this option to request an office extension Voicemail PIN reset.
Complete this request for access to use Domo in your department.
Complete this request for access to use Domo in your department.
All requests will be reviewed by the Data Governance Group (DGG). DGG meets weekly and may require additional information from you to complete this request. In addition training may be required for the use of DOMO. All data used in DOMO is for university purposes ONLY and can not be used in any publications unless authorized to do so by BYUH Institutional Research.
Request access to HR Workday
Request access to Peoplesoft Student Admin
Request access to Workday Financials (Department Budget, Purchasing & Travel)