Popular Services

Use this form to submit a request for software purchase approval.

Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.

Request access to use DOMO in your department

Use this form to request help with access issues.

Request access to Peoplesoft Student Admin

Use this form to submit a request for IT Hardware purchase approval.

Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.

Request access to view student plan and path to graduation using Stellic

This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

Use this to request for IT equipment pick up for surplus or disposal

ASUS Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...

Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.

Use this form to request help with office phone

Use this option to submit a request to have a telephone directory listing added or updated.

Use this service request form for TeamDynamix Ticket System, Assets, Portal, and PPM. Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu

Use this option to request an office extension Voicemail PIN reset.

Report a security camera issue, or request the Genetic client.

Complete this request for access to Jotform in your department.

Use this form if you tried to reset your password and are still having trouble logging in to BYU-Hawaii resources (Email, Workday, Student Center, Canvas, BYUH-Secure, myBYUH)

Use this form to request canvas help for functionality, viewing, or logging in.
Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide

Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.

Use this form if you have problems printing using Pharos, computers in the Computer Labs, and need to add print credit.

BYUH filters Internet content using industry-standard filters. Occasionally, these filters need fine tuning. If you come across a Web site you think should be blocked, or if you are trying to access a site that you think has legitimate value, request it here.