Popular Services

Use this form to submit a request for IT Hardware purchase approval.

Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.

For Access to Services like DOMO, Stellic, PeopleSoft, etc.: https://byuh.teamdynamix.com/TDClient/1902/Port...

Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.

Request access to Peoplesoft Student Admin

Use this form to submit a request for software purchase approval.

Request access to view student plan and path to graduation using Stellic

Use this to request for IT equipment pick up for surplus or disposal

Request access to use DOMO in your department

Associate/Consultant account request.

Use this form to request canvas help for functionality, viewing, or logging in.
Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide

Use this service request form for TeamDynamix Ticket System, Assets, Portal, Changes/Updates, and PPM.
Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu

Complete this request for access to Jotform in your department.

Use this form if you have problems printing using Pharos, computers in the Computer Labs, and need to add print credit.

Tell us how we are doing

This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

- Use this request for General Brightspot web help
- Problem with BYUH Website

Location:
How long it took:
What type of batteries

Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website

ASUS Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...

Use this option to report a problem or request help with connecting to the network.

Report a security camera issue, or request the Genetic client.