Popular Services
Use this form to submit a request for software purchase approval.
Use this form to submit a request for IT Hardware purchase approval.
Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.
Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.
For Access to Services like DOMO, Stellic, PeopleSoft, etc.: https://byuh.teamdynamix.com/TDClient/1902/Port...
This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.
Use this to request for IT equipment pick up for surplus or disposal
Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website
Use this option to report a problem or request help with connecting to the network.
Use this form if you have problems printing using Pharos, computers in the Computer Labs, and need to add print credit.
Use this service request form for TeamDynamix Ticket System, Assets, Portal, Changes/Updates, and PPM.
Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu
- Use this request for General Brightspot web help
- Problem with BYUH Website
Request access to view student plan and path to graduation using Stellic
New/Activate/Disable Jack Request and Request help with network line or port
Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hprod.byuh.edu
If that does not work, there are more widespread problems and EIS should be contacted immediately.
Use this form to request canvas help for functionality, viewing, or logging in.
Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide