Popular Services

Use this option if you are able to log in and you
-see your name or NetID as logged in
-are unable to see necessary views
-get and error message when you try to complete a task
-have tried other browsers with the same result

Before submitting a request here, please go to https://login.byuh.edu to reset your password. Remember, your BYUHID is your username/login while your StudentID is your 7-digit Student number.

Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.

Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.

Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:

If that does not work, there are more widespread problems and EIS should be contacted immediately.

Report a security camera issue, or request the Genetic client.

Use this option to report a problem or request help with connecting to the network.

Use this option to request an office extension Voicemail PIN reset.

This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.

Use this option to report problems with your IP Phone.

Request help with Pharos:
-problems printing
-need to add print credit