My Recently Visited Services

Request help with Visual Ratex
Used to track all requests for Login Access and other issues related to Visual Ratex
Request help with Office Phone(s)
Use this option to report problems with your IP Phone.
Request help with BYUH Email
Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.
Request help with a TVA, Hale, Lab or Kiosk Computer
Request help with network connectivity
Use this option to report a problem or request help with connecting to the network.
Request for Access to Shared Department Folders
Use this option to request department or additional space on Dropbox
Request help with Lab/Pharos printing
Request help with Pharos:
-problems printing
-need to add print credit
Report a web site problem
Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try http://www.google.com)
-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website
Request help with PeopleSoft/myBYUH Access
Use this option if you are able to log in and you
-see your name or NetID as logged in
-are unable to see necessary views
-get and error message when you try to complete a task
-have tried other browsers with the same result
Request help with Y-Careers
Use this option to report Y-Careers login problems
Class/Conference Room Technology AV Equipment
Request a new OIT Project
Request help with Workday
A Lab, TVA, or Hale printer isn't working
NOT for Housing Office
Request office phone install, move, or removal
Use this option to request a new office phone, have one moved, or removed.
Request help with MyDrive
Use this option to request space on myDrive
Request help with Genetec
Request help with other software applications
Request Application Training
Questions about email mailbox quotas
Request help with PeopleSoft Campus
Request help with PeopleSoft Finance
Request assistance with Outlook calendar
Get Answers to Frequently Asked Questions
Reset Voicemail PIN
Use this option to request an office extension Voicemail PIN reset.