IT Help

Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.

To request access to servicesor software like Workday, Microsoft, OKTA, etc. : Access to Services

Seven-digit Employee or Student ID Number
Specify your office location if help needed is for your work on-campus
Please select from the list, what you need help with
For BYUH login problems, please go to https://login.byuh.edu to reset your password.

For Housing Routers, please see this KB Article for instructions: https://byuh.teamdynamix.com/TDClient/1902/Port...
What do you need help with?
What other information might be helpful for us to know? (When did the problem start? Are others having the same problem? What have you tried?)

Device Tag Number:
File attachments associated with the ticket.
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The importance of a ticket and how quickly it needs attention.

Other Fields

Your name
Verification Code