Popular Services

Please use this form to request help from the IT Help Desk team. For the fastest service during normal business hours (8AM - 5PM, M-F), please call the IT Help Desk at 808-675-3921. Otherwise, feel free to request help through this form.

For Access to Services like DOMO, Stellic, PeopleSoft, etc.: https://byuh.teamdynamix.com/TDClient/1902/Port...

Use this form to submit a request for software purchase approval.

Use this to request for IT equipment pick up for surplus or disposal

Use this form to submit a request for IT Hardware purchase approval.

Request access to Peoplesoft Student Admin

Associate/Consultant account request.

Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.

Use this form to request help with office phone

Use this form if you have problems printing using Pharos, computers in the Computer Labs, and need to add print credit.

Use this form to request canvas help for functionality, viewing, or logging in.
Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide

Request access to use DOMO in your department

Complete this request for access to Jotform in your department.

Use this option to submit a request to have a telephone directory listing added or updated.

Use this option to request an office extension Voicemail PIN reset.

Use this service request form for TeamDynamix Ticket System, Assets, Portal, Changes/Updates, and PPM.
Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu

Location:
How long it took:
What type of batteries

- Use this request for General Brightspot web help
- Problem with BYUH Website

BYUH filters Internet content using industry-standard filters. Occasionally, these filters need fine tuning. If you come across a Web site you think should be blocked, or if you are trying to access a site that you think has legitimate value, request it here.

Request access to view student plan and path to graduation using Stellic

Use this option to report a problem or request help with connecting to the network.

ASUS Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...

New/Activate/Disable Jack Request and Request help with network line or port

Report a security camera issue, or request the Genetic client.