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Use this option to report a problem or request help with connecting to the network.








Use this option to request space on myDrive

Use this option to request a new office phone, have one moved, or removed.

Use this option to submit a request to have a telephone directory listing added or updated.

Use this option to request an office extension Voicemail PIN reset.




Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hrprod.byuh.edu or
http://fprod.byuh.edu for financials, travel authorizations, etc.

If that does not work, there are more widespread problems and EIS should be contacted immediately.


Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.

Use this option to report a problem with your office printer if you are located in one the following location CST, FMO, FMS1, FMS2, GCB, UHO, HEB, MPC, SEB, SSC, STC, Old SCOB Bldg

- Office printer issue - NON-Canon Printer
- Printer Errors
- Paperjams
- Toner installations
- New Printer Installations


Request help with Pharos:
-problems printing
-need to add print credit

Symptoms:
I've been able to log in before but now I :
-Can't login to myBYUH, email, Canvas, Peoplesoft, etc.
-Can login to some services, but not others.


Request for VPN access should be made by the department manager for the employee.
Who is the manager?
VPN access is required to connect to:
This connection will be used to: