Popular Services

Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.


Laptop Checkout Agreement made between ITO Media Services (Loaner) and Customer (student, staff, faculty)


Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.


This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.


Complete this request for access to use Domo in your department.
Complete this request for access to use Domo in your department.
All requests will be reviewed by the Data Governance Group (DGG). DGG meets weekly and may require additional information from you to complete this request. In addition training may be required for the use of DOMO. All data used in DOMO is for university purposes ONLY and can not be used in any publications unless authorized to do so by BYUH Institutional Research.


New/Activate/Disable Jack Request and Request help with network line or port


Use this option if you are able to log in and you
-see your name or NetID as logged in
-are unable to see necessary views
-get and error message when you try to complete a task
-have tried other browsers with the same result


Request help for IT Help with Office Computer, Lab, Network, Canvas, Email, etc


Complete this request for access to Jotform in your department.


Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hprod.byuh.edu

If that does not work, there are more widespread problems and EIS should be contacted immediately.