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    Lookup Category Clear Category
    Services or Offerings?
    BYUH Brightspot Website Help
    1. Services
    2. Web
    - Use this request for General Brightspot web help
    - Problem with BYUH Website
    Data Center Visit Request
    1. Services
    2. Servers & Data
    IT Surplus & Disposal
    1. Services
    2. Computers & Devices
    Use this to request for IT equipment pick up for surplus or disposal
    Network Data Line Request
    1. Services
    2. Network Access
    New/Activate/Disable Jack Request and Request help with network line or port
    Office Phone Help
    1. Services
    2. Communications
    Use this form to request help with office phone
    Request Approval for IT Equipment Purchase
    1. Services
    2. OIT Operations
    3. Procurement
    Use this form to submit a request for IT Hardware purchase approval.
    Request to block or unblock a Web site
    1. Services
    2. Web
    BYUH filters Internet content using industry-standard filters. Occasionally, these filters need fine tuning. If you come across a Web site you think should be blocked, or if you are trying to access a site that you think has legitimate value, request it here.
    Request to update the telephone directory
    1. Services
    2. Communications
    Use this option to submit a request to have a telephone directory listing added or updated.
    Reset Voicemail PIN
    1. Services
    2. Communications
    Use this option to request an office extension Voicemail PIN reset.
    Residential Connectivity Issue (ASUS Router)
    1. Services
    2. Network Access
    ASUS Router Network Connectivity Support
    Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...
    Software Purchase Request
    1. Services
    2. Software
    Use this form to submit a request for software purchase approval.
    TeamDynamix Update/Help
    1. Services
    2. Web
    Use this service request form for TeamDynamix Ticket System, Assets, Portal, Changes/Updates, and PPM.
    Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu
    Access to PeopleSoft Student Admin
    1. Services
    2. Access to Services
    Request access to Peoplesoft Student Admin
    Canvas Help
    1. Services
    2. Learning and Teaching
    Use this form to request canvas help for functionality, viewing, or logging in.
    Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
    Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide
    Class/Conference Room Technology AV Equipment Help
    1. Services
    2. Computers & Devices
    Use this form to request help with Classroom Technology Equipment.
    Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.