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Bomb Threat Checklist
  1. Services
  2. Security
This quick reference checklist is designed to help employees and decision makers of commercial facilities, schools, etc. respond to a bomb threat in an orderly and controlled manner with the first responders and other stakeholders.
BYUH Brightspot Website Help
  1. Services
  2. Web
- Use this request for General Brightspot web help
- Problem with BYUH Website
BYU-Hawaii Login Help
  1. Services
  2. Email, Calendaring & Access
Use this form if you tried to reset your password and are still having trouble logging in to BYU-Hawaii resources (Email, Workday, Student Center, Canvas, BYUH-Secure, myBYUH)
Customer Service
  1. Services
  2. Survey
Tell us how we are doing
Data Center Visit Request
  1. Services
  2. Servers & Data
  3. Data Center Visit
IT Equipment or Software Help
  1. Services
  2. Computers & Devices
Request help with office IT equipment including phones, printers, computers, TVs, etc. or software.
IT Surplus & Disposal
  1. Services
  2. Computers & Devices
Use this to request for IT equipment pick up for surplus or disposal
Network Data Line Request
  1. Services
  2. Network Access
New/Activate/Disable Jack Request and Request help with network line or port
Office Phone Help
  1. Services
  2. Communications
Use this form to request help with office phone
Request Approval for IT Purchase
  1. Services
  2. OIT Operations
  3. Procurement
Use this form to submit a request for IT Hardware purchase approval.
Request help with BYUH Email
  1. Services
  2. Email, Calendaring & Access
Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages

You may also call the HelpDesk at (808)675-3921 for assistance.
Request to block or unblock a Web site
  1. Services
  2. Web
BYUH filters Internet content using industry-standard filters. Occasionally, these filters need fine tuning. If you come across a Web site you think should be blocked, or if you are trying to access a site that you think has legitimate value, request it here.
Request to update the telephone directory
  1. Services
  2. Communications
Use this option to submit a request to have a telephone directory listing added or updated.
Reset Voicemail PIN
  1. Services
  2. Communications
Use this option to request an office extension Voicemail PIN reset.
Residential Connectivity Issue (ASUS Router)
  1. Services
  2. Network Access
ASUS Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...