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Services or Offerings?
BYUH Brightspot Website Help
  1. Services
  2. Web
- Use this request for General Brightspot web help
- Problem with BYUH Website
Data Center Visit Request
  1. Services
  2. Servers & Data
IT Surplus & Disposal
  1. Services
  2. Computers & Devices
Use this to request for IT equipment pick up for surplus or disposal
Network Data Line Request
  1. Services
  2. Network Access
New/Activate/Disable Jack Request and Request help with network line or port
Office Phone Help
  1. Services
  2. Communications
Use this form to request help with office phone
Request Approval for IT Equipment Purchase
  1. Services
  2. OIT Operations
  3. Procurement
Use this form to submit a request for IT Hardware purchase approval.
Request to block or unblock a Web site
  1. Services
  2. Web
BYUH filters Internet content using industry-standard filters. Occasionally, these filters need fine tuning. If you come across a Web site you think should be blocked, or if you are trying to access a site that you think has legitimate value, request it here.
Request to update the telephone directory
  1. Services
  2. Communications
Use this option to submit a request to have a telephone directory listing added or updated.
Reset Voicemail PIN
  1. Services
  2. Communications
Use this option to request an office extension Voicemail PIN reset.
Residential Connectivity Issue (ASUS Router)
  1. Services
  2. Network Access
ASUS Router Network Connectivity Support
Related KB See: https://byuh.teamdynamix.com/TDClient/1902/Port...
Software Purchase Request
  1. Services
  2. Software
Use this form to submit a request for software purchase approval.
TeamDynamix Update/Help
  1. Services
  2. Web
Use this service request form for TeamDynamix Ticket System, Assets, Portal, Changes/Updates, and PPM.
Please contact IT Helpdesk at (808) 675-3921 or email help@byuh.edu
Access to PeopleSoft Student Admin
  1. Services
  2. Access to Services
Request access to Peoplesoft Student Admin
Canvas Help
  1. Services
  2. Learning and Teaching
Use this form to request canvas help for functionality, viewing, or logging in.
Go to https://community.canvaslms.com/t5/Student-Guid... for Canvas Student Guide
Go to https://community.canvaslms.com/t5/Instructor-G... for Canvas Instructor Guide
Class/Conference Room Technology AV Equipment Help
  1. Services
  2. Computers & Devices
Use this form to request help with Classroom Technology Equipment.
Media Services makes every effort to respond to these requests as quickly as possible. You may also call them directly at 675-3855.