Before submitting a request here, please go to to reset your password. Remember, your BYUHID is your username/login while your StudentID is your 7-digit Student number.

STOP! If you are a NEW student having trouble creating your account, please create a ticket here:

A short description to explain the nature of a ticket.
If more than one, press and hold the Ctrl key and left-mouse click to select more than one system.
Seven-digit Employee or Student ID Number
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.

Other Fields

Your name
Verification Code