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Before submitting a request here, please go to
https://login.byuh.edu
to reset your password. Remember, your BYUHID is your username/login while your StudentID is your 7-digit Student number.
STOP!
If you are a NEW student having trouble creating your account, please create a ticket here:
https://forms.monday.com/forms/d577fb23b86710302a72e4d1d790062a?r=use1
Title
A short description to explain the nature of a ticket.
Services Affected - Select all that apply
If more than one, press and hold the Ctrl key and left-mouse click to select more than one system.
AV equipment in classroom - not working
BYUH Email - Not able to log in and/or sending emails
Canvas-Not able to log in and view courses
Lab computers or printing
Phones Office/IP- Not connecting/operational
Quicklaunch-Can't log into protected services
Student/Faculty Center-Not accessible
Wired Network- Desktops not able to connect
Wireless Network-Mobile devices not able to connect
Workday-Not accessible
Zoom - not able to access
Clear
Emp/Stu ID Number
Seven-digit Employee or Student ID Number
Login or user name
BYUH NetID
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
What is the best way for us to contact you:
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code