Enterprise users are no longer asked to purchase their network patch cables.
• Our current patch cable stock at BYUH is White, ordering Black. Any color preference?
• ITI/CNC provides a 14’ patch cable at the jack on all new and move services as long as one is not already connected. A 25’ patch cable will be provided when needed. Lengths over 25’ must be approved since cable length must be considered for service performance.
• For build or renovation projects, a patch cable will not be provided if one is already connected.
• ITO will keep a stock of 15" to 25" patch cables for distribution as needed. Who will pay for restocking patch cables?
• If a customer needs a patch cable but is not part of a network project or service activation, then ITO may provide one from the stock.
• If we are out on a trouble ticket and find the patch cable is the issue, IT will replace it. Does this include Housing? As suggested by Sparty, we should cover so that the issue does not linger.