Submitting a Service Request

TeamDynamix USER/CLIENT

1. In your browser, go to ⇒ https://byuh.teamdynamix.com 
   • USER: Sign in with your credentials
   • CLIENT: Select Client Portal
2. Select SERVICES menu tab to bring up the Service Catalog
3. Select Accounts & Access > Access 
   • Based on your need, select one of the 4 Service Request templates:
     • Service Request - Access to PeopleSoft Student Admin
     • Service Request - Access to both Finance & SA
     • Service Request - Access to PeopleSoft Financials
     • Service Request - Access to PeopleSoft HR/Workday
4. Be prepared to provide the following information:

• NAME(S) and CES NetID(s) and the 7-digit ID number of those needing access,
• Brief description of what access is needed (The more specific you are the easier it is to get you the access)
• Navigation of the pages needed in system (PeopleSoft, Workday, etc.)

5. After submitting your request you will receive a confirmation in your email from TeamDynamix regarding your Service Request.

PeopleSoft

• Service Requests are no longer submitted through PeopleSoft. We use TeamDynamix for all Service Requests (as of 2019)