Services A-Z (65)
Learning and Teaching
NOT for Housing Office
Communications / Campus TV
Communications / Campus TV
Computers, Printers, & Peripherals / Computers
Communications / Campus TV
Accounts & Access / Account
Accounts & Access / Access
OIT Operations / Procurement
Request to order Presentation equipment
Email & Calendaring / Email
Software & Business Applications / Business Applications
Use this option if:
-you have an active connection to the network either wireless or wired
-other websites are loading successfully (try
http://www.google.com)-you have tried Internet Explorer, Google Chrome, and Mozilla Firefox (all with Language set to: English)
AND you are still having trouble with web pages on the BYUH website
Computers, Printers, & Peripherals / Printers
Request a new printer
OIT Operations / Project Management and Consulting
OIT Operations / Procurement
Email & Calendaring / Calendaring
Software & Business Applications / Client Software (Locally installed)
Accounts & Access / Access
Use this option to request department or additional space on Dropbox
Accounts & Access / Access
Computers, Printers, & Peripherals / Printers
Software & Business Applications / Business Applications
Security
Report a security camera issue, or request the Genetic client.
Email & Calendaring / Email
Use this option to request help with email issues such as:
-Problems sending or receiving messages
-Unable to delete messages
You may also call the HelpDesk at (808)675-3921 for assistance.
Computers, Printers, & Peripherals / Printers
Use this option to report a problem with Enterprise Printer in the CSR MCK Area
- Canon Printer issues
- Areas affected: ACR, CAF, MCK, MFB Building
Computers, Printers, & Peripherals / Printers
Use this option to report a problem with Enterprise Printer for CSR Admin Area
- Canon Printer Issues
- Areas Affected: LSB, CAC, Old GYM & HGB
Software & Business Applications / Business Applications
Computers, Printers, & Peripherals / Printers
Request help with Pharos:
-problems printing
-need to add print credit
Software & Business Applications / PeopleSoft
Problem with myBYUH:
If it is a problem with the portal, AND you have logged into myBYUH before, log into:
http://hrprod.byuh.edu or
http://fprod.byuh.edu for financials, travel authorizations, etc.
If that does not work, there are more widespread problems and EIS should be contacted immediately.
Software & Business Applications / Business Applications
Use this option to request space on myDrive
Network & Connectivity
Use this option to report a problem or request help with connecting to the network.
Computers, Printers, & Peripherals
Request help with office IT equipment
Communications / Phones
Use this option to report problems with your IP Phone.
Computers, Printers, & Peripherals / Printers
Use this option to report a problem with your office printer if you are located in one the following location Office Printer Problem - LSB, CAC, Old Gym, & HGB
- Office printer issue - NON-Canon Printer
- Printer Errors
- Paperjams
- Toner installations
- New Printer Installations
Computers, Printers, & Peripherals / Printers
Use this option to report a problem with your office printer if you are located in one the following location - Aloha Center, CAF, MCK, MFB
- Office printer issue - NON-Canon Printer
- Printer Errors
- Paperjams
- Toner installations
- New Printer Installations
Computers, Printers, & Peripherals / Printers
Use this option to report a problem with your office printer if you are located in one the following location CST, FMO, FMS1, FMS2, GCB, UHO, HEB, MPC, SEB, SSC, STC, Old SCOB Bldg
- Office printer issue - NON-Canon Printer
- Printer Errors
- Paperjams
- Toner installations
- New Printer Installations
Computers, Printers, & Peripherals / Printers
Use this option to report a problem with Enterprise Printer for CSR Wing Area
- Canon Printer Issues
- Area Affected: CST, FMO, FMS1, FMS2, GCB, UHO, HEB, MPC, SEB, SSC, STC, Old SCOB Bldg
Software & Business Applications / Business Applications
Software & Business Applications / Business Applications
Software & Business Applications / PeopleSoft
Software & Business Applications / PeopleSoft
Software & Business Applications / PeopleSoft
Accounts & Access / Access
Use this option if you are able to log in and you
-see your name or NetID as logged in
-are unable to see necessary views
-get and error message when you try to complete a task
-have tried other browsers with the same result
Software & Business Applications / Business Applications
Software & Business Applications / Business Applications
Used to track all requests for Login Access and other issues related to Visual Ratex
Software & Business Applications / Workday
Software & Business Applications / Business Applications
Use this option to report Y-Careers login problems
Software & Business Applications / Workday
Requires approvals from HR, Financial, OIT
Communications / Phones
Use this option to request a new office phone, have one moved, or removed.
Communications / Phones
Use this option to submit a request to have a telephone directory listing added or updated.
Accounts & Access / Access
Communications / Phones
Use this option to request an office extension Voicemail PIN reset.
Accounts & Access / Access / Service Requests
Request access to both Finance & SA
Accounts & Access / Access / Service Requests
Request access to HR Workday
Accounts & Access / Access / Service Requests
Request access to PeopleSoft Financials (Department Budget, Purchasing & Travel)
Accounts & Access / Access / Service Requests
Request access to Peoplesoft Student Admin